Privacy
Date of Last Update: Nov.3rd, 2025
PLEASE READ THIS PRIVACY POLICY (“POLICY”) CAREFULLY. SUBJECT TO
ZONGHENG END USER SERVICE AGREEMENT, THE POLICY DESCRIBES DETAILS
ABOUT HOW WE COLLECT, USE AND DISCLOSE PERSONAL INFORMATION. IF YOU
ARE UNDER 18, DO NOT PROVIDE ANY INFORMATION UNLESS YOU HAVE FIRST
OBTAINED YOUR PARENT’S OR GUARDIAN’S PERMISSION. If you do not agree
with this policy, you should not use the Platform..
Thank you for
reading our Policy and visiting the website 【 www.novelspark.net 】,
along with other related websites, networks, applications
(collectively, the “Platform”).Zongheng Culture Limited. (“Zongheng”, “we,” or “us”), uses and maintains this Policy that summarizes when and how your
personal information is collected, used, protected and disclosed in
connection with your use of the Service(s) (defined below) on the
Platform. The literature works, features, functions, and other
services provided through the Platform, and where the context permits,
software and applications downloaded from the Platform, collectively
constitute the “Service(s)”.For the purposes of this policy, unless
the context otherwise requires, “you” and “your” means you, the user
of the Services, and “information” means information which we collect
about you or which is provided to us by you, including your personal
data. Our Privacy Policy may change from time to time. We will not
reduce your rights under this Privacy Policy without your explicit
consent. We will post any privacy policy changes on this page and, if
the changes are significant, we will provide a more prominent notice
(including, for certain services, email notification of privacy policy
changes).
Please note that Supplemental Terms –
Jurisdiction-Specific at the end of this policy may apply to you
depending on the jurisdiction from which you are accessing our
services and using the Platform, which are deemed to be incorporated
into this policy by reference
1. Personal Information We Collect through the Platform
（1） Active Collection
Personal information may be collected in a number of ways when you
visit or use our Service(s). We may collect information about you,
including your nickname, email address,profile photo when you
register and set up an account.
When you make a purchase, we may
also collect your payment information ,such as third-party payment
information (where required for the purpose of payment).. Personal
information may also be collected if you provide such information in
connection with creating a profile or group, leaving comments, posting
content, sending an email or message to another user or participating
in any interactive chat rooms, forums, social media platform or other
features on the Platform.
If you provide feedback or contact us,
or otherwise provide information voluntarily to us, our employees, or
our contractors, the data will be collected by us as well.
In
addition, from time to time we may collect demographic, contact or
other personal information you provide in connection with your
voluntary participation in surveys, contests, promotional offers and
for other activities. You can access certain portion of our Service(s)
without providing us with any personal information. However, you will
not be able to utilize certain features that require registration or
receive materials unless certain information is provided. From time to
time we may change the information requested upon registration or with
respect to certain features or Service(s), so this may not be a
complete list.
（2）Log Files
When you use the Service(s),
some information is also automatically collected, such as your
Internet Protocol (IP) address, your operating system, the browser or
mobile device type and language, access times, the address of a
referring website, and your activity on the Platform. We also use
website analytics tools on our Platform to retrieve information from
your browser or mobile device, including the site you came from, the
search engine(s) and the keywords you used to find our Platform or
Service(s), the pages you view within the Platform, your browser
add-ons, and your browser’s width and height and other information
that assists us in improving the Service(s). We also deliver
advertisements and provide website analytics tools on non-Zongheng
sites and Service(s), and we collect information about page views on
these third party sites as well. We treat this information as personal
information if we combine it with or link it to any of the identifying
information mentioned above.
（3） Cookies and Web Beacons
When
you use the Service(s), we may send one or more cookies – small text
files containing a string of alphanumeric characters – to your device.
Cookies are small data files that are stored on a user’s hard drive at
the request of a website or the Service(s) to enable the Website or
the Service(s) to recognize users who have previously visited them and
retain certain information such as customer preferences and history.
We may use both session cookies and persistent cookies. A session
cookie disappears after you close your browser. A persistent cookie
remains after you close your browser and may be used by your browser
on subsequent visits to the Service(s). Please review your web browser
“Help" file to learn the proper way to modify your cookie settings.
Please note that if you delete, or choose not to accept, cookies from the Service(s), you may not be able to utilize the features of the Service(s) to their full potential. We may use third party cookies on our Platform as well to collect and process certain analytics data. We currently do not respond to Do Not Track (DNT) signals. We may adopt a DNT standard if one is established. In the meantime, you may opt out of certain types of tracking, including certain analytics and tailored advertising by changing your cookie settings. We may also automatically record certain information from your device by using various types of technology, including “clear gifs" or “web beacons.” Clear gifs (also known as web bugs or web beacons) are small, invisible graphic images that may be used on a website or Service(s) or in emails relating to the website or Service(s) to collect certain information and monitor user activity on the website or Service(s). This automatically collected information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use the Service(s), the pages or other content you view or otherwise interact with on the Platform, and the dates and times that you visit, access, or use the Service(s). We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message. This information is gathered from all users, and may be connected with other information about you.
We may display third-party content on the Platform, including
third-party advertising. Third-party content may use cookies, web
beacons, or other mechanisms for obtaining data in connection with
your viewing of the third party content on the Platform. Information
collected through third-party web beacons and buttons is collected
directly by these third parties, not by Zongheng. Information
collected by a third party in this manner is subject to that third
party’s own data collection, use, protection and disclosure
policies.
（4）Information from Third Parties.
We may obtain
information from third parties and sources other than the Service(s),
such as our partners and advertisers.
You may choose to share
certain data with us from third parties or through your use of the
Platform, we may collect such third party data. We have set out
further detail on the information we receive from third parties
below:
Social Networks. If you connect a social
network account to the Platform, we will collect information from the
social network that it makes available, which may depend on your use
and settings on the social network.
Business Partners. If you choose to register to use the Platform using your social
network account details (e.g. Facebook, Instagram, Google), you will
provide us or allow your social network to provide us with your
username and
public profile. We will likewise
share certain information with the relevant social network such as
your app ID, access token and the referring URL.
Advertisers and Advertising Networks.
We use the information collected from you, and your interaction with
the Platform and other third party sites, to infer your likely
interests to provide you with more relevant advertising.
（5）Information
we collect automatically
We automatically collect certain
information from you when you use the Platform including when you are
using the App without an account. Such information includes:
Identifiers
and device information. We automatically log your IP address,
mobile
carrier, time zone settings, device identifiers including mobile
advertising IDs, and the version of the app you are using. We will
also collect information regarding the device you are using to access
the Platform such as the model of your device, the device system,
network type, device ID, your screen resolution and operating
system.
Usage data. We automatically log your activity on the
Platform, including the
content you view on the Platform, how
long you spent viewing such content,
access times, the URL of the
website from which you came to our site, and other details about your
use of and actions on the Platform.
Customer support information.
We may collect details of your interactions with our customer service,
such as the date, time and reason for contacting us,
transcripts
of any chat conversations.
Where you log-in from multiple
devices, we will be able to use your profile
information to
identify your activity across devices.
（6）Information we create
or generate.
We infer new information from other data we collect,
including using automated means to generate information about your
likely preferences or other characteristics(“inferences”). We infer
your general geographic location (such as city, state, and country)
based on your IP address, system region, Mobile Country Code, Mobile
Network Code, and mobile carrier information.
2. How We Use the Personal Information We Collect
In general, we use personal information we collect to process your
requests or transactions, to provide you with information or
Service(s) you request, to inform you about other information, events,
promotions, products or Service(s) we think will be of interest to
you, to facilitate your use of, and our administration and operation
of, the Service(s), to better understand the needs of our visitors,
and for the purpose for which the information was provided. For
example, we may use the information we collect:
• to send you a
welcoming email and to contact you about your use of the
Service(s);
• to provide the Service(s), products or information
you request and to process any transactions in connection
therewith;
• to permit you to interact with other members of the
Service(s) on our forum, chat, social media or other similar
features;
• to provide technical
com.tapread.open.support.db.support, customer Service(s) and ensure
the continued smooth operation of our Service(s);
• for
recruitment purposes, and if you are offered a job or become employed
by us, or for other employment-related purposes;
• to respond to
your emails, submissions, comments, requests or complaints;
• to
analyze user characteristics and usage patterns in order to better
understand how our products and Service(s) are used and market them
more effectively;
• to display content and advertising that are
customized to your interests and preferences;
• to analyze user
characteristics and usage patterns in order to better understand how
our products and Service(s) are used and market them more
effectively;
• to display content and advertising that are
customized to your interests and preferences;
• to send you
newsletters, surveys, contest and sweepstakes announcements and to
notify contest and sweepstakes winners;
• to request feedback,
perform research and analysis and to enable us to operate, develop,
customize and improve the Service(s) and our publications, products
and Service(s);
• to contact you about our or a third party’s
Service(s), products, activities, promotions, special events or offers
and for other marketing, informational, product development and
promotional purposes; and
• to prevent or investigate actual or
suspected fraud, hacking, infringement, or other misconduct involving
the Service(s) or any of our products and Service(s).
In order to
offer you more consistent and personalized experience in your
interactions with us, information collected through one offering or
portion of the Service(s) may be combined with information obtained
through other offerings or portions of the Service(s). We may also
supplement the information we collect with information obtained from
other companies. For example, we may use Service(s) from other
companies that enable us to derive a general geographic area based on
IP address in order to customize certain Service(s) to your geographic
area.
3. How we share your information
Unless otherwise described elsewhere in this Policy, we will not
disclose, share, sell or trade any personal information about you that
we collect on the Platform to third parties. We may disclose or share
your personal information to third parties in or outside your country
if you consent to us doing so, as well as in the following
circumstances:
• Any information that you voluntarily choose to
include in a publicly accessible area of the Service(s) will be
available to anyone who has access to that content, including other
users.
• We work with third party service providers to provide
website, application development, hosting, maintenance, and other
service(s) for us. These third parties may have access to or process
information about you as part of providing those service(s) for us.
Generally, we limit the information provided to these providers to the
extent is reasonably necessary for them to perform their functions,
and we require them to agree to maintain the confidentiality of such
information.
• We may disclose information about you if required
to do so by law or in the good-faith belief that such action is
necessary to comply with state and federal laws, in response to a
court order, judicial or other government subpoena or warrant, or to
otherwise cooperate with law enforcement or other governmental
agencies.
• We also reserve the right to disclose information
about you that we believe, in good faith, is appropriate or necessary
to: (i) take precautions against liability; (ii) protect ourselves or
others from fraudulent, abusive, or unlawful uses or activity; (iii)
investigate and defend ourselves against any third-party claims or
allegations; (iv) protect the security or integrity of the Service(s)
and any facilities or equipment used to make the Service(s) available;
or (v) protect our property or other legal rights (including, but not
limited to, enforcement of our agreements), or the rights, property,
or safety of others.
• Information about our users may be
disclosed and otherwise transferred to an acquirer, successor, or
assignee as part of any merger, acquisition, debt financing, sale of
assets, or similar transaction, or in the event of an insolvency,
bankruptcy, or receivership in which information is transferred to one
or more third parties as one of our business assets.
• We may
make certain aggregated, automatically-collected, or otherwise
non-personal information available to third parties for various
purposes, including: (i) compliance with various reporting
obligations; (ii) for business or marketing purposes; or (iii) to
assist such parties in understanding our users’ interests, habits, and
usage patterns for certain programs, content, Service(s),
advertisements, promotions, and/or functionality available through the
Service(s).
• We will not share your personal information with
other individuals or organizations without your permission.
4. Your Choices
Zongheng may give you certain options to control the collection, use, and disclosure of your personal information. In such cases, you may decline to provide or share certain information with us, in which case we may not be able to provide to you some of the features and functionality of the Service(s). You may update, correct, or delete your account information and preferences at any time by accessing your account preferences page on the Service(s). If you wish to access or amend any other personal information we hold about you, you may contact us at [support@novelspark.net]. Please note that while any changes you make will be reflected in active user databases within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
If you receive commercial email from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt out from receiving commercial email from us by sending your request to us by email at [support@novelspark.net] or by writing to us at the address given at the end of this policy. We may allow you to view and modify settings relating to the nature and frequency of promotional communications that you receive from us in user account functionality on the Service(s).
Please be aware that if you opt out of receiving commercial email from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take up to fifteen (15) business days for us to process your request, and you may continue receiving promotional communications from us during that period. Additionally, even after you opt out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding the Service(s).
5. Third-Party Service(s)
The Service(s) may contain features or links to websites and Service(s) provided by third parties. Any information you provide on third-party sites or Service(s) is provided directly to the operators of such Service(s) and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Service(s). We are not responsible for the content or privacy and security practices and policies of third-party sites or Service(s) to which links or access are provided through the Service(s). We encourage you to learn about third parties’ privacy and security policies before providing them with information.
6. Children’s Privacy
Protecting the privacy of young children is especially important. Our Site is a general audience site not directed to children under the age of 13. If you are between 13 and 18 years old, you must read and accepet this policy under the name of your parent(s) or guardian(s). Further, you represent and warrant that you have obtained consent from your parent(s) or legal guardian(s) unless you indicate otherwise.We do not actively collect personal information from children under the age of 13.If we discover that we have inadvertently collected information from children under 13, we will delete the child’s information from our systems as soon as possible. If you become aware that personal information about a person under 13 has been provided to us, please immediately contact us through support@novelspark.net
7. Data Security
The security of your personal information is important to us. We follow generally accepted standards to use certain physical, managerial, and technical safeguards that are designed to improve the integrity and security of your personal information that we collect and maintain. Please be aware that no security measures are perfect or impenetrable. We cannot and do not guarantee absolute security. If you have any questions about security on our Platform, you can contact us at support@novelspark.net
8. The security of your personal data
We take reasonable and appropriate technical and organizational measures to help protect personal data from unauthorized access, use, disclosure, alteration, and destruction. Unfortunately, the transmission of information via the internet is not completely secure and we cannot guarantee the security of your information transmitted via the Platform; any transmission is at your own risk.To help us protect personal data, we request that you use a strong password and never share your password with anyone or use the same password with other sites or accounts.
9. How long we keep your personal data
We retain your information for as long as it is necessary to provide you with the service or fulfill the transactions you have requested or authorized. Where we do not need your information in order to provide the service to you, we retain it only for so long as we have a legitimate business purpose in keeping such data, including to comply with our legal obligations, enforce our agreements, resolve disputes, and as necessary for the establishment, exercise or defence of legal claims. After you have deleted your account, we may retain certain information in an aggregated and anonymised format.
10.Where we store your personal data
If you click to accept this private policy and use our Services and
provide us with information, you are consenting to the transferring,
storing and processing of your information on computers located in the
United States of America in the manner described in this Policy. You
acknowledge and understand that the laws regarding personal
information in the United States may be less stringent than the laws
of your country or region and may not offer the same protections or
rights as those laws. If you object to your personal information being
transferred or used as described in this Policy, please do not use
this Service.
The information that we collect from you may be
transferred to, and stored at, adestination outside of your country.
It may also be processed by staff operating outside your country who
work for us, for one of our suppliers or one of our business
partners.By submitting your information, you agree to this transfer,
storing or processing. We will take all steps reasonably necessary to
ensure that your information is treated securely and in accordance
with this policy and applicable law.
Location of Processing
European Personal Data. We transfer personal data to other countries,
some of which have notbeen determined by the European Commission to
have an adequate level of dataprotection. When we do so, we use a
variety of legal mechanisms, including contracts to help ensure your
rights and protections. To learn more about the European Commission’s
decisions on the adequacy of personal data protections,please visit:https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32016R0679&from=EN#d1e1807-1-1
11. Your California rights
If you are a California resident and the processing of personal
information about you is subject to the California Consumer Privacy
Act (“CCPA”), you have certain rights with respect to that
information.You have a right to request that we disclose to you the
personal information we have collected about you and to receive
additional information about our collection, use,disclosure, or sale
of such personal information. You also have a right to request that we
delete personal information under certain circumstances, subject to a
number of exceptions. To make such requests, please contact us at the
email address provided at the bottom of this policy. Further, to
provide or delete specific pieces of personal information we will need
to verify your identity to the degree of certainty required by law. If
you have an account, we will verify your request by asking you to send
it from the email address associated with your account or to provide
information necessary to verify your account.
Note that we do not
“sell” personal information as defined by the CCPA.You may designate,
in writing or through a power of attorney, an authorized agent to make
requests on your behalf to exercise your rights under the CCPA. Before
accepting such a request from an agent, we will require the agent to
provide proof you have authorized it to act on your behalf, and we may
need you to verify your identity directly with us.
Finally, you
have a right to not be discriminated against for exercising these
rights set out in the CCPA.
12.EUROPEAN DATA PROTECTION RIGHTS
If the processing of personal data about you is subject to European
Union data protection law, you have certain rights with respect to
that data:You can request access to, and rectification or erasure
of,personal data;If any automated processing of personal data is based
on your consent or a contract with you, you have a right to transfer
or receive a copy of the personal data in a usable and portable
format；If the processing of personal data is based on your consent,
you can withdrawconsent at any time for future processing;You can to
object to, or obtain a restriction of, the processing of personal data
under certain circumstances;and For residents of France, you can send
us specific instructions regarding the use of your data after your
death. To make such requests, contact us at the email address provided
at the bottom of this policy. You also have the right to lodge a
complaint with a supervisory authority, but we encourage you to first
contact us with any questions or concerns.
We rely on different
lawful bases for collecting and processing personal data about you,for
example, with your consent and/or as necessary to provide the products
you use,operate our business, meet our contractual and legal
obligations, protect the security ofour systems and our customers, or
fulfill other legitimate interests.
13. Complaints
In the event that you wish to make a complaint about how we process your personal data, please contact us in the first instance at [support@novelspark.net] and we will endeavor to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with your data protection authority or follow the dispute resolution process provided in the Terms of Service.
14. Changes
We will generally notify all users of any material changes to this policy, through a notice provided via the Platform. However, you should look at this policy regularly to check for any changes. We will also update the “Last Updated” date at the top of this policy, which reflects the effective date of such policy. Your continued access to or use of the Platform after the date of the updated policy constitutes your acceptance of the updated policy. If you do not agree to the updated policy, you must stop accessing or using the Platform.
15.How to Contact Us
Please contact us with any questions or comments about this Policy, information we have collected or otherwise obtained about you, our use and disclosure practices, or your consent choices by email at [support@novelspark.net]
Zongheng
Attn: Privacy Policy Request
Please note that certain types of personal information that is necessary to check eligibility, such as birth date or age, cannot be deleted unless you close your Account. However, such information may be modified with sufficient verification of the new information. Note that the deletion of your data may lead to the termination of your account and applicable services. To have access to your personal information, you must provide sufficient proof of identification as we request, and we reserve the right to deny access to any user if we believe there is a question about your identity. We will respond to all access requests within 30 days. Moreover, we reserve the right to retain your information in our files if we believe it is necessary or advisable to resolve disputes, enforce the Zongheng End User License Agreement, and for technical and legal requirements and constraints related to the Service.